Q:What is your store warranty rules?
A:6 Months Store Warranty
(1)Offer refund or replace within 3 days upon delivery,we bear $10 returned shipping cost
(2)Offer repair within 30 days upon delivery,we bear the shipping cost for sending back to you
(3)Offer repair after 30 days upon delivery,but you bear two way shipping cost
(4)Notice:for full refund,please send full package back(including all accessories);for repair or replace, please send only product without accessories.
Q:What do you declare to customs?
A:We normally declare as "Mp4 player(gift)" and value $20-$65 each for EMS & Aliexpress Standard Shipping," phone (gift) "and value $30-$65 each for DHL. in addition, We declare real name and real value for the orders from Belarus,Isreal,Chile,Portugal,South Korea and Greece.(if you have special request about the declaration and value,leave note in the order to inform us)
Q:I need pay for customs duty?
A:You may be charged custom duties and taxes for something purchased online. Buyers are responsible for custom taxes,our saling price does not include any custom taxes.
Q:Will my mobile phone work with a certain mobile carrier or i am traveling to another country and want to make sure your phone works there?
A: http://willmyphonework.net/ can help you find the answer
Q:What is DHL remote area?
A:When your delivery address is too far from main Logistic Centers,extra $35 remote area charged by you.you can check by yourself from the following website to see whether your own address belongs to remote area or not
Q:Phone Box is sealed?
A:We usually open the original sealed box to double test and install google play store and multi-language rom,which not support ota(online upgrading software)if you want the original English rom and sealed box,leave notes when you make orders to remind us,but then you need to install multi-language and google play store by yourself!!)
Q:If price fall down after I make order,is there price protection?
A:No! the market price changes every day,so we will not refund the price difference
Give me a reason to buy from your store?
A: Our Company Profile:We focus on mobile phone foreign trade sale at aliexpress since 2010,mainly engaged in mobile phones and accessories.Our company promises:reasonable prices, fast dispatching and satisfactory after-sales service.
Notice:We suggest you not restore to factory or root with other version firmware,which may cause date loss or dead of phone,and lose our repair warranty